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Please find answers to several frequently asked questions below. If you still need help, feel free to reach out to us for assistance. We welcome your questions and feedback.
Mobile Launch Monitor (MLM)
Yes! Net Mode is compatible with: iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE 2nd Gen, iPhone 12 Mini, iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPad Pro (9.7″), iPad Pro (12.9″) iPad Pro (11″) 2nd Gen, iPad Pro (12.9″) 3rd Gen, iPad Pro (12.9″) 4th Gen, iPad Pro 5th Gen M1 (2021), iPad Air 3rd gen, iPad Air 4th Gen, iPad Air 3rd Gen, iPad Mini 5th Gen, iPad mini 6th gen, iPhone 13 Mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPad 9th gen
At this time the MLM is only compatible with iOS Devices that meet our minimum requirements.
We are working on Android availability and prioritizing it. Our main focus is on accuracy and want it to meet our standards as we have on all iOS devices. Android compatibility will be an ongoing development as we will release compatibility with select devices first and roll out more as we develop.
• iPhone 7 and up
• Recommended iPhone 8 and up
• iPad 2017 and up (must support 1080p)
Net Mode
• iPhone 8th Gen and up
• iPad Pro 11"-1st Gen and up
• iPad Pro 12.9"-2nd Gen and up
• iPad Air 3rd Gen and up
• iPad Mini 5th Gen and up
• iPad 9th Gen and up
iOS Min. Requirement: iOS 13
Recommended: Latest iOS Version
Make sure you have the MLM and your phone set up 6-8 feet directly behind the ball and pointed down your target line. You should be able to see your body and the ball clearly in the screen on your phone.
If you have further issues, please email support-uk@rapsodo.com and we will troubleshoot further.
The Critical message is an in-app alert to let you know your iOS device is getting hot. The MLM is still usable when the screen turns white. We turn off high CPU functions like the live video and instant replay, however we still capture the data and video from your shots and all swings are viewable in your session screen. We are working to improve the overheating of your device in each release. Next time you are out, please try to close out of any apps that you do not need running as it will also help with the CPU overload.